Remove the boundaries with flexible VoIP call Capacity

Virtually unlimited concurrent calls to support your business needs

Why is the DIDWW call Capacity solution unique?

Cost-efficient pricing
Multiple inbound VoIP call Capacity billing modes to satisfy any use case.
No long-term commitments
Complete freedom to instantly adjust voice Capacity configurations and volumes to suit your current and future requirements.
Free unlimited outbound Capacity
Competitive outbound rates with no additional charges for voice channels.
Free unlimited inbound Capacity
Toll Free and Shared Cost Numbers supporting unlimited inbound concurrent calls.
Instant self-service management
Effortless and flexible live Capacity configuration management, providing adaptability for all business needs.
Flexible configuration options
Scalable Capacity groups shared among multiple phone numbers, sub-customers and locations worldwide.
Hybrid Capacity for maximum availability
Pay-per-minute Capacity option as a backup for flat-rate channels to handle traffic peaks.

Cost-efficient pricing

Multiple inbound VoIP call Capacity billing modes to satisfy any use case.

DID+0 and DID+2 virtual number modes

Enjoy the freedom of automatically including inbound channels with phone numbers, or benefit from the flexibility of setting up your own unique Capacity models.

DID+0

Local, National and Mobile Numbers with no voice channels included.

DID+2

Local, National and Mobile Numbers bundled with two dedicated voice channels.

Build your own Capacity model with additional voice channels

DIDWW Capacity modes for maximum flexibility and efficiency

Flat-rate

Flat-rate voice channels are designed for customers with predictable call volumes.

Channels may be instantly assigned or unassigned from a single DID or group of DIDs.

There are no per-minute charges for calls using the flat-rate option, instead, there is a fixed volume-based monthly charge per channel which can be cancelled any time.

Pay-per-minute

Pay-per-minute channels provide a useful and cost-effective solution for customers with unpredictable volumes of simultaneous calls.

Users can easily define the maximum number of simultaneous calls per single DID or group of DIDs, thereby controlling the incoming call load.

There are no setup or monthly charges for pay-per-minute channels, instead, a low global per-minute rate applies.

Hybrid

Hybrid capacity incorporates both options, combining the benefits of including flat-rate channels for predictable volumes of simultaneous calls and pay-per-minute channels as a reliable backup for sudden high call demands.

This unique voice Capacity mode ensures that no calls are missed and allows users to manage call volumes in a cost-efficient manner.

Achieve maximum flexibility with VoIP Capacity groups

Capacity groups provide a cost-efficient approach to manage your Capacity and ensures that your projects are maintained in separate groups, determined by company, region or any other required parameter.

A set of voice channels may be shared amongst a number of DIDs, separated by virtual Capacity groups. DIDWW users can easily manage and build groups suited for any usage model to achieve maximum flexibility and availability.

Request a quote

Get an offer tailored for
your business

Get your quote

VoIP use cases for your business

Learn what you can build with DIDWW cloud
communications

More use cases from DIDWW

Why do customers choose DIDWW?

The VoIP platform for telecommunication and business professionals

Compliant two-way SIP Trunking, everywhere

Full global compliance in 80 countries and 5093 areas. Readily available Landline, Mobile and Toll Free Phone Numbers and two-way local SIP Trunking. Licensed or directly partnered with a local carrier in every country.

See our coverage

Trusted by professionals

Nat Rudy
C3ntro Telecom
Carrier Interconnection Manager
“Always with the best disposition to serve us, DIDWW has helped us in fulfilling our customer’s needs, when it comes to provide them with the numbering solutions, when most of the time the requests get to us as urgent ones. Apart from everything else, it’s also fun and easy to work with DIDWW.”
Dragan Gajovic
Air Serbia
IT Service Manager
“We had a very fast integration with our IP voice system and their accessible and open procedures helped us reach our goals. During our contact center transition from an in-house solution to outsource solution, there weren’t any outages. The onboarding process was simple, fast and with substantial assistance.”
Andriy Azarov
Nectar Desk Inc.
CEO
“Virtual numbers and Phone Systems are essential parts of our offering, therefore DIDWW is one of the key components in our infrastructure. They have great support and high quality service. We became a client of DIDWW when we were very small, but still were treated in a proper way and were able to discuss business conditions, which helped our growth.”

Nat Rudy
C3ntro Telecom
Carrier Interconnection Manager

“Always with the best disposition to serve us, DIDWW has helped us in fulfilling our customer’s needs, when it comes to provide them with the numbering solutions, when most of the time the requests get to us as urgent ones. Apart from everything else, it’s also fun and easy to work with DIDWW.”