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Full compliance with Emergency Calling

PSTN replacement for business communications

Get access to Emergency Calling with DIDWW Phone Numbers in 39 countries

Making VoIP Emergency calls

Regulatory Compliance

At DIDWW we meet the highest standards of regulatory compliance, ensuring hassle-free and reliable connectivity to the corresponding Public Safety Answering Point (PSAP).
Our Emergency Calling service provides peace of mind and fulfills the legal obligation of on-site access to local emergency services for your business worldwide.

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Mission-critical reliability

Choosing a reliable communication service provider is crucial at times of an emergency. Our private geo-redundant global network infrastructure is designed to deliver every single call, ensuring access to emergency services when it matters the most.

Effortless Emergency Calling activation

Activating Emergency Calling in the DIDWW User Panel is quick and straightforward, and automatically ensures rapid address validation. The service is fully compliant and your data is fully protected with end-to-end encryption for maximum security.

Why do customers choose the DIDWW Emergency Calling service?

Customers choose the DIDWW Emergency Calling service for its ability to swiftly connect calls to the nearest PSAP, ensuring timely assistance during emergencies. With extensive global coverage, DIDWW provides reliable access to emergency services worldwide, meeting essential compliance requirements. Our intuitive user portal simplifies location registration and updates, guaranteeing accurate call routing every time. This seamless solution gives businesses of all sizes the confidence and peace of mind they need.

  • Extensive coverage

    Access to Public Safety Answering Points (PSAPs) in 39 countries for safety and compliance.

  • True Emergency calling

    Ensuring direct connection to the appropriate Public Safety Answering Point (PSAP) with Local Dialing.

  • PSTN replacement

    Building a full PSTN replacement solution with Local Dialing and Emergency Calling.

  • Free calls to PSAPs

    Cost-effective pricing model with a low service set-up fee.

  • Data security

    All personal data handled and encrypted in accordance with the ISO 27001 security standard.

  • Simplified address management

    Direct access to Emergency databases and tool for effortless address validation.

  • Global phone number portability

    Wide Porting coverage for the seamless migration of your numbers to DIDWW free of charge.

Extensive coverage

Access to Public Safety Answering Points (PSAPs) in 39 countries for safety and compliance.

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Frequently Asked Questions

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What is emergency calling and why is it important?
Emergency calling is a telecommunications feature that connects callers to emergency services (such as police, fire department, or medical services) by dialing 911 (or local equivalent). It’s vital for ensuring public safety and delivering immediate assistance in critical situations.
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How does emergency calling work with VoIP services?
When you use VoIP for emergency calls, they travel over the internet internet rather than through traditional phone lines. We collect your location on service activation. Therefore, when you dial emergency services, we are able to connect you to the nearest PSAP and pass along your preloaded location to help responders reach you quickly.
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Do I need to provide my location information for Emergency Calls?
Yes. When using VoIP, you must register and update your location so that DIDWW can accurately transmit this information to emergency operators and connect you to the nearest PSAP. Keeping your location data current at DIDWW ensures compliance with emergency calling regulations and helps responders find you faster.

VoIP use cases for your business

Learn what you can build with DIDWW cloud
communications

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    Why do customers choose DIDWW?

    The VoIP platform for telecommunication and business professionals

    Compliant two-way SIP Trunking, everywhere

    Compliant two-way SIP Trunking, everywhere

    Full global compliance in 93 countries and 5450 areas. Readily available Landline, Mobile and Toll Free Phone Numbers and two-way local SIP Trunking. Licensed or directly partnered with a local carrier in every country.

    Trusted by professionals

    • Nat Rudy

      C3ntro Telecom

      Carrier Interconnection Manager

      C3ntro Telecom

      “Always with the best disposition to serve us, DIDWW has helped us in fulfilling our customer’s needs, when it comes to provide them with the numbering solutions, when most of the time the requests get to us as urgent ones. Apart from everything else, it’s also fun and easy to work with DIDWW.”C3ntro Telecom

    • Dragan Gajovic

      Air Serbia

      IT Service Manager

      Air Serbia

      “We had a very fast integration with our IP voice system and their accessible and open procedures helped us reach our goals. During our contact center transition from an in-house solution to outsource solution, there weren’t any outages. The onboarding process was simple, fast and with substantial assistance.”Air Serbia

    • Andriy Azarov

      Nectar Desk Inc.

      CEO

      Nectar Desk Inc.

      “Virtual numbers and Phone Systems are essential parts of our offering, therefore DIDWW is one of the key components in our infrastructure. They have great support and high quality service. We became a client of DIDWW when we were very small, but still were treated in a proper way and were able to discuss business conditions, which helped our growth.”Nectar Desk Inc.

    Nat Rudy

    C3ntro Telecom

    Carrier Interconnection Manager

    C3ntro Telecom

    “Always with the best disposition to serve us, DIDWW has helped us in fulfilling our customer’s needs, when it comes to provide them with the numbering solutions, when most of the time the requests get to us as urgent ones. Apart from everything else, it’s also fun and easy to work with DIDWW.”C3ntro Telecom

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