Enhanced customer experience with Genesys Cloud CX

Build a powerful communication solution with DIDWW and Genesys

Why should you connect DIDWW services with Genesys?

Extensive global reach
Access to Phone Numbers in 80+ countries available for immediate activation.
Powerful SIP Trunking
Carrier-grade quality two-way SIP trunks for enterprise communications.
Local dialing
Premium quality local routes with guaranteed CLI and Emergency Services.
Genesys solution partner
Ready for instant interconnection with any business.
Genesys contact center solution
Unify all your customer and agent experiences across phone, email, chat, text and social channels.
Voice quality
High standards of reliability and availability with excellent voice quality.
Flexible configuration
Various VoIP trunk configuration options for enhanced communications.
Self-service User Portal
The DIDWW User Panel for full control over the configuration, management and monitoring of your services.
Emergency Calling
DID Numbers routed to the relevant PSAP for safety and compliance.

Extensive global reach

Access to Phone Numbers in 80+ countries available for immediate activation.

Enhanced communications with DIDWW and Genesys

Genesys Cloud CX is a suite of cloud-based services and applications that provide a way for organizations to work more efficiently by supplying collaboration, communications, and contact center services for their business.
This partnership makes it easy for DIDWW and Genesys customers to expand their local or international business communications by leveraging the operator’s extensive coverage of Local, National, Mobile and Toll Free virtual Phone Numbers in over 80 countries, along with two-way SIP trunking and SMS messaging.

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VoIP use cases for your business

Learn what you can build with DIDWW cloud
communications

More use cases from DIDWW

Why do customers choose DIDWW?

The VoIP platform for telecommunication and business professionals

Compliant two-way SIP Trunking, everywhere

Full global compliance in 91 countries and 5253 areas. Readily available Landline, Mobile and Toll Free Phone Numbers and two-way local SIP Trunking. Licensed or directly partnered with a local carrier in every country.

See our coverage

Trusted by professionals

Nat Rudy
C3ntro Telecom
Carrier Interconnection Manager
“Always with the best disposition to serve us, DIDWW has helped us in fulfilling our customer’s needs, when it comes to provide them with the numbering solutions, when most of the time the requests get to us as urgent ones. Apart from everything else, it’s also fun and easy to work with DIDWW.”
Dragan Gajovic
Air Serbia
IT Service Manager
“We had a very fast integration with our IP voice system and their accessible and open procedures helped us reach our goals. During our contact center transition from an in-house solution to outsource solution, there weren’t any outages. The onboarding process was simple, fast and with substantial assistance.”
Andriy Azarov
Nectar Desk Inc.
CEO
“Virtual numbers and Phone Systems are essential parts of our offering, therefore DIDWW is one of the key components in our infrastructure. They have great support and high quality service. We became a client of DIDWW when we were very small, but still were treated in a proper way and were able to discuss business conditions, which helped our growth.”

Nat Rudy
C3ntro Telecom
Carrier Interconnection Manager

“Always with the best disposition to serve us, DIDWW has helped us in fulfilling our customer’s needs, when it comes to provide them with the numbering solutions, when most of the time the requests get to us as urgent ones. Apart from everything else, it’s also fun and easy to work with DIDWW.”