--- title: "Automated business Call flows with IVR in the cloud | DIDWW" description: "Automate your business call flows easily with the DIDWW Interactive Voice Response system. Cost effective and scalable IVR cloud solution for businesses." canonical: "https://www.didww.com/solutions/use-cases/business-telephony/cloud-ivr" last_updated: "2026-10-23T14:37:52.114Z" --- # Automated business Call flows with IVR in the cloud | DIDWW > Automate your business call flows easily with the DIDWW Interactive Voice Response system. Cost effective and scalable IVR cloud solution for businesses. Automate business call flows easily with the DIDWW interactive voice response system [Sign up now](https://my.didww.com/#/users/sign_up) [Talk to an expert](https://www.didww.com/request-a-demo) ## Why do customers choose cloud IVR solutions from DIDWW? - ### Easy setup Unique, easy to use, drag-and-drop based management interface allowing IVR configurations to be instantaneously activated. - ### Cost-efficiency Minimizing operational costs while boosting customer service efficiency and productivity. - ### Customized call routing Taking full control of incoming calls routing and allowing callers to automatically reach your business units. - ### Scalability phone.systems™ IVR combined with other cloud PBX features, such as notifications, call recording, blocklists and audio announcements. - ### Full PBX functionality Full queue support for call centers of any size. - ### Exception handling Ensuring that even incorrect and late IVR selections are handled and delivered to the correct agent. ### Exception handling Ensuring that even incorrect and late IVR selections are handled and delivered to the correct agent. ### Easy setup Unique, easy to use, drag-and-drop based management interface allowing IVR configurations to be instantaneously activated. ### Cost-efficiency Minimizing operational costs while boosting customer service efficiency and productivity. ### Customized call routing Taking full control of incoming calls routing and allowing callers to automatically reach your business units. ### Scalability phone.systems™ IVR combined with other cloud PBX features, such as notifications, call recording, blocklists and audio announcements. ### Full PBX functionality Full queue support for call centers of any size. ### Exception handling Ensuring that even incorrect and late IVR selections are handled and delivered to the correct agent. ### Easy setup Unique, easy to use, drag-and-drop based management interface allowing IVR configurations to be instantaneously activated. ### Cost-efficiency Minimizing operational costs while boosting customer service efficiency and productivity. ### Customized call routing Taking full control of incoming calls routing and allowing callers to automatically reach your business units. ### Scalability phone.systems™ IVR combined with other cloud PBX features, such as notifications, call recording, blocklists and audio announcements. ### Full PBX functionality Full queue support for call centers of any size. ### Exception handling Ensuring that even incorrect and late IVR selections are handled and delivered to the correct agent. ## DIDWW VoIP building blocks used for Cloud IVR - ### Local Phone Numbers Local presence in 57 area codes with geographical DIDs. - ### National Phone Numbers Complete freedom for businesses in multi-regional markets across the globe. - ### Toll Free Phone Numbers An extensive worldwide coverage of Toll Free Numbers for global businesses with local customers. - ### Universal International Freephone Numbers A single Toll Free Number for a truly global brand presence and reachability. - ### Business phone.systems™ Fully-scalable, simple to use cloud-based PBX with a unique interface and an extensive feature set. - ### Mobile Phone Numbers A wide selection of Voice and SMS-enabled phone numbers for cost-effective communications. - ### Shared Cost Numbers Effortless business phone number setup with country-wide accessibility. - ### Inbound SIP trunking A powerful inbound trunking solution for the reliable delivery of inbound VoIP traffic with load balancing for maximum scalability and high service availability. - ### Self-service User Portal The DIDWW user panel for full control over the configuration, management and monitoring of your services. ### Self-service User Portal The DIDWW user panel for full control over the configuration, management and monitoring of your services. ### Local Phone Numbers Local presence in 57 area codes with geographical DIDs. ### National Phone Numbers Complete freedom for businesses in multi-regional markets across the globe. ### Toll Free Phone Numbers An extensive worldwide coverage of Toll Free Numbers for global businesses with local customers. ### Universal International Freephone Numbers A single Toll Free Number for a truly global brand presence and reachability. ### Business phone.systems™ Fully-scalable, simple to use cloud-based PBX with a unique interface and an extensive feature set. ### Mobile Phone Numbers A wide selection of Voice and SMS-enabled phone numbers for cost-effective communications. ### Shared Cost Numbers Effortless business phone number setup with country-wide accessibility. ### Inbound SIP trunking A powerful inbound trunking solution for the reliable delivery of inbound VoIP traffic with load balancing for maximum scalability and high service availability. ### Self-service User Portal The DIDWW user panel for full control over the configuration, management and monitoring of your services. ### Local Phone Numbers Local presence in 57 area codes with geographical DIDs. ### National Phone Numbers Complete freedom for businesses in multi-regional markets across the globe. ### Toll Free Phone Numbers An extensive worldwide coverage of Toll Free Numbers for global businesses with local customers. ### Universal International Freephone Numbers A single Toll Free Number for a truly global brand presence and reachability. ### Business phone.systems™ Fully-scalable, simple to use cloud-based PBX with a unique interface and an extensive feature set. ### Mobile Phone Numbers A wide selection of Voice and SMS-enabled phone numbers for cost-effective communications. ### Shared Cost Numbers Effortless business phone number setup with country-wide accessibility. ### Inbound SIP trunking A powerful inbound trunking solution for the reliable delivery of inbound VoIP traffic with load balancing for maximum scalability and high service availability. ### Self-service User Portal The DIDWW user panel for full control over the configuration, management and monitoring of your services. ## Request a quote Get an offer tailored for your business [Get your quote](https://www.didww.com/request-a-quote)