Call queuing for your call center
Allow your customers to reach an available agent faster with an intelligent call queuing solution
Why do customers choose DIDWW for call queuing service?
Efficient call handling
Simple to use and highly customizable call queuing system including working hours, block lists, custom on-hold music, and more.
Multiple call queue scenarios
Multiple call queue setup options for the ultimate flexibility and control over your call center.
Ringing timeout
A customizable ringing timeout for agents who are too busy to quickly answer a call.
Ringing timeout
A customizable ringing timeout for agents who are too busy to quickly answer a call.
Efficient call handling
Simple to use and highly customizable call queuing system including working hours, block lists, custom on-hold music, and more.
Multiple call queue scenarios
Multiple call queue setup options for the ultimate flexibility and control over your call center.
Ringing timeout
A customizable ringing timeout for agents who are too busy to quickly answer a call.
Efficient call handling
Simple to use and highly customizable call queuing system including working hours, block lists, custom on-hold music, and more.
Multiple call queue scenarios
Multiple call queue setup options for the ultimate flexibility and control over your call center.
Ringing timeout
A customizable ringing timeout for agents who are too busy to quickly answer a call.
Queue call logs
Detailed tracking of every queued call is stored in the queue log for efficient management of customer services.
Diverse queue destinations
Different destination types supported on a single queue.
Diverse queue destinations
Different destination types supported on a single queue.
Queue call logs
Detailed tracking of every queued call is stored in the queue log for efficient management of customer services.
Diverse queue destinations
Different destination types supported on a single queue.
Queue call logs
Detailed tracking of every queued call is stored in the queue log for efficient management of customer services.
Diverse queue destinations
Different destination types supported on a single queue.
Unlimited agents
Full queue support for call centers of any size.
Customizable caller queue name
Flexible CLI rules to identify from which queue the call is coming.
Customizable caller queue name
Flexible CLI rules to identify from which queue the call is coming.
Unlimited agents
Full queue support for call centers of any size.
Customizable caller queue name
Flexible CLI rules to identify from which queue the call is coming.
Unlimited agents
Full queue support for call centers of any size.
Customizable caller queue name
Flexible CLI rules to identify from which queue the call is coming.
Efficient call handling
Simple to use and highly customizable call queuing system including working hours, block lists, custom on-hold music, and more.
Multiple call queue scenarios
Multiple call queue setup options for the ultimate flexibility and control over your call center.
Ringing timeout
A customizable ringing timeout for agents who are too busy to quickly answer a call.
Queue call logs
Detailed tracking of every queued call is stored in the queue log for efficient management of customer services.
Diverse queue destinations
Different destination types supported on a single queue.
Unlimited agents
Full queue support for call centers of any size.
Customizable caller queue name
Flexible CLI rules to identify from which queue the call is coming.
Customizable caller queue name
Flexible CLI rules to identify from which queue the call is coming.
Efficient call handling
Simple to use and highly customizable call queuing system including working hours, block lists, custom on-hold music, and more.
Multiple call queue scenarios
Multiple call queue setup options for the ultimate flexibility and control over your call center.
Ringing timeout
A customizable ringing timeout for agents who are too busy to quickly answer a call.
Queue call logs
Detailed tracking of every queued call is stored in the queue log for efficient management of customer services.
Diverse queue destinations
Different destination types supported on a single queue.
Unlimited agents
Full queue support for call centers of any size.
Customizable caller queue name
Flexible CLI rules to identify from which queue the call is coming.
Efficient call handling
Simple to use and highly customizable call queuing system including working hours, block lists, custom on-hold music, and more.
Multiple call queue scenarios
Multiple call queue setup options for the ultimate flexibility and control over your call center.
Ringing timeout
A customizable ringing timeout for agents who are too busy to quickly answer a call.
Queue call logs
Detailed tracking of every queued call is stored in the queue log for efficient management of customer services.
Diverse queue destinations
Different destination types supported on a single queue.
Unlimited agents
Full queue support for call centers of any size.
Customizable caller queue name
Flexible CLI rules to identify from which queue the call is coming.
DIDWW VoIP building blocks used for call queue solutions
Business phone.systems™
Fully-scalable, simple to use cloud-based PBX with a unique interface and an extensive feature set.
Local Phone Numbers
Instantly available local phone numbers worldwide combined with premium quality, reliability and regulatory compliance.
National Phone Numbers
Complete freedom for businesses in multi-regional markets across the globe.
Toll Free Phone Numbers
An extensive worldwide coverage of Toll Free Numbers for global businesses with local customers.
Universal International Freephone Numbers
A single Toll Free Number for a truly global brand presence and reachability.
Mobile Phone Numbers
A wide selection of Voice and SMS-enabled phone numbers for cost-effective communications.
Shared Cost Numbers
Effortless business phone number setup with country-wide accessibility.
Two-way SIP Trunking
A powerful inbound and outbound SIP Trunking solution with rock-solid reliability, excellent audio quality and flexible trunk configurations.
Self-service User Portal
The DIDWW user panel for full control over the configuration, management and monitoring of your services.
Number Selection tool
Instant access to an extensive global Phone Number inventory, including Gold and Vanity Numbers.
Number Selection tool
Instant access to an extensive global Phone Number inventory, including Gold and Vanity Numbers.
Business phone.systems™
Fully-scalable, simple to use cloud-based PBX with a unique interface and an extensive feature set.
Local Phone Numbers
Instantly available local phone numbers worldwide combined with premium quality, reliability and regulatory compliance.
National Phone Numbers
Complete freedom for businesses in multi-regional markets across the globe.
Toll Free Phone Numbers
An extensive worldwide coverage of Toll Free Numbers for global businesses with local customers.
Universal International Freephone Numbers
A single Toll Free Number for a truly global brand presence and reachability.
Mobile Phone Numbers
A wide selection of Voice and SMS-enabled phone numbers for cost-effective communications.
Shared Cost Numbers
Effortless business phone number setup with country-wide accessibility.
Two-way SIP Trunking
A powerful inbound and outbound SIP Trunking solution with rock-solid reliability, excellent audio quality and flexible trunk configurations.
Self-service User Portal
The DIDWW user panel for full control over the configuration, management and monitoring of your services.
Number Selection tool
Instant access to an extensive global Phone Number inventory, including Gold and Vanity Numbers.
Business phone.systems™
Fully-scalable, simple to use cloud-based PBX with a unique interface and an extensive feature set.
Local Phone Numbers
Instantly available local phone numbers worldwide combined with premium quality, reliability and regulatory compliance.
National Phone Numbers
Complete freedom for businesses in multi-regional markets across the globe.
Toll Free Phone Numbers
An extensive worldwide coverage of Toll Free Numbers for global businesses with local customers.
Universal International Freephone Numbers
A single Toll Free Number for a truly global brand presence and reachability.
Mobile Phone Numbers
A wide selection of Voice and SMS-enabled phone numbers for cost-effective communications.
Shared Cost Numbers
Effortless business phone number setup with country-wide accessibility.
Two-way SIP Trunking
A powerful inbound and outbound SIP Trunking solution with rock-solid reliability, excellent audio quality and flexible trunk configurations.
Self-service User Portal
The DIDWW user panel for full control over the configuration, management and monitoring of your services.
Number Selection tool
Instant access to an extensive global Phone Number inventory, including Gold and Vanity Numbers.
Request a quote
Get an offer tailored for
your business
Why do customers choose DIDWW?
The VoIP platform for telecommunication and business professionals
Compliant two-way SIP Trunking, everywhere
Full global compliance in 91 countries and 5253 areas. Readily available Landline, Mobile and Toll Free Phone Numbers and two-way local SIP Trunking. Licensed or directly partnered with a local carrier in every country.
Designed for carriers, excellent for enterprises
Built for quality, performance, security and privacy at every level. Network uptime - 99,998%, strategically placed mega POPs, direct peering & optimised routing.
Profitable business outcomes
Experience DIDWW flexibility from custom pricing to free professional customer service to simplify your business decisions.
Powerful, yet simple-to-use self-service portal
Choose the DIDWW user panel for full control of your telecommunication services. Statistics, monitoring, number search, porting and provisioning.
Time saving business processes automation
Include the extensive range of DIDWW core services within your own business processes with the REST API.
Trusted by professionals
- Nat Rudy
C3ntro Telecom
Carrier Interconnection Manager
“Always with the best disposition to serve us, DIDWW has helped us in fulfilling our customer’s needs, when it comes to provide them with the numbering solutions, when most of the time the requests get to us as urgent ones. Apart from everything else, it’s also fun and easy to work with DIDWW.”
- Dragan Gajovic
Air Serbia
IT Service Manager
“We had a very fast integration with our IP voice system and their accessible and open procedures helped us reach our goals. During our contact center transition from an in-house solution to outsource solution, there weren’t any outages. The onboarding process was simple, fast and with substantial assistance.”
- Andriy Azarov
Nectar Desk Inc.
CEO
“Virtual numbers and Phone Systems are essential parts of our offering, therefore DIDWW is one of the key components in our infrastructure. They have great support and high quality service. We became a client of DIDWW when we were very small, but still were treated in a proper way and were able to discuss business conditions, which helped our growth.”
Andriy AzarovNectar Desk Inc.
CEO
Nectar Desk Inc.
CEO
“Virtual numbers and Phone Systems are essential parts of our offering, therefore DIDWW is one of the key components in our infrastructure. They have great support and high quality service. We became a client of DIDWW when we were very small, but still were treated in a proper way and were able to discuss business conditions, which helped our growth.”
Nat RudyC3ntro Telecom
Carrier Interconnection Manager
C3ntro Telecom
Carrier Interconnection Manager
“Always with the best disposition to serve us, DIDWW has helped us in fulfilling our customer’s needs, when it comes to provide them with the numbering solutions, when most of the time the requests get to us as urgent ones. Apart from everything else, it’s also fun and easy to work with DIDWW.”
Dragan GajovicAir Serbia
IT Service Manager
Air Serbia
IT Service Manager
“We had a very fast integration with our IP voice system and their accessible and open procedures helped us reach our goals. During our contact center transition from an in-house solution to outsource solution, there weren’t any outages. The onboarding process was simple, fast and with substantial assistance.”
Andriy AzarovNectar Desk Inc.
CEO
Nectar Desk Inc.
CEO
“Virtual numbers and Phone Systems are essential parts of our offering, therefore DIDWW is one of the key components in our infrastructure. They have great support and high quality service. We became a client of DIDWW when we were very small, but still were treated in a proper way and were able to discuss business conditions, which helped our growth.”
Nat RudyC3ntro Telecom
Carrier Interconnection Manager
C3ntro Telecom
Carrier Interconnection Manager
“Always with the best disposition to serve us, DIDWW has helped us in fulfilling our customer’s needs, when it comes to provide them with the numbering solutions, when most of the time the requests get to us as urgent ones. Apart from everything else, it’s also fun and easy to work with DIDWW.”
Dragan GajovicAir Serbia
IT Service Manager
Air Serbia
IT Service Manager
“We had a very fast integration with our IP voice system and their accessible and open procedures helped us reach our goals. During our contact center transition from an in-house solution to outsource solution, there weren’t any outages. The onboarding process was simple, fast and with substantial assistance.”
Andriy AzarovNectar Desk Inc.
CEO
Nectar Desk Inc.
CEO
“Virtual numbers and Phone Systems are essential parts of our offering, therefore DIDWW is one of the key components in our infrastructure. They have great support and high quality service. We became a client of DIDWW when we were very small, but still were treated in a proper way and were able to discuss business conditions, which helped our growth.”
Are you ready to
remove the boundaries?
Create or expand your cloud telecommunications
Get more from DIDWW
The platform for telecommunication professionals
Enterprise communications
All industries:
- Health
- Finance
- Logistics
- Aviation
- Retail
- Tourism
- Your business
Extensive DID coverage
All types:
- Local Numbers
- National Numbers
- Toll Free Numbers
- UIFN
- Mobile Numbers
- Shared Cost Numbers
Telecom services
Key services:
- Two-way SIP Trunking
- Two-way SMS
- Flexible Capacity options
- Emergency Calling
- Global Phone Number Porting
- Voice Forwarding and SMS Delivery
- Cloud Fax services
Professional tools
Key solutions:
- API
- Self-service user portal
- Number porting tool
- Number selection tool
- Business phone.systems™
Solutions for operators
Key advantages:
- API for automation
- Reliability
- Compliance
- Wholesale pricing
- Porting
- Scalability
- Quality
Enterprise communications
All industries:
- Health
- Finance
- Logistics
- Aviation
- Retail
- Tourism
- Your business
Extensive DID coverage
All types:
- Local Numbers
- National Numbers
- Toll Free Numbers
- UIFN
- Mobile Numbers
- Shared Cost Numbers
Telecom services
Key services:
- Two-way SIP Trunking
- Two-way SMS
- Flexible Capacity options
- Emergency Calling
- Global Phone Number Porting
- Voice Forwarding and SMS Delivery
- Cloud Fax services
Professional tools
Key solutions:
- API
- Self-service user portal
- Number porting tool
- Number selection tool
- Business phone.systems™
Solutions for operators
Key advantages:
- API for automation
- Reliability
- Compliance
- Wholesale pricing
- Porting
- Scalability
- Quality
Enterprise communications
All industries:
- Health
- Finance
- Logistics
- Aviation
- Retail
- Tourism
- Your business
Extensive DID coverage
All types:
- Local Numbers
- National Numbers
- Toll Free Numbers
- UIFN
- Mobile Numbers
- Shared Cost Numbers
Telecom services
Key services:
- Two-way SIP Trunking
- Two-way SMS
- Flexible Capacity options
- Emergency Calling
- Global Phone Number Porting
- Voice Forwarding and SMS Delivery
- Cloud Fax services
Professional tools
Key solutions:
- API
- Self-service user portal
- Number porting tool
- Number selection tool
- Business phone.systems™
Solutions for operators
Key advantages:
- API for automation
- Reliability
- Compliance
- Wholesale pricing
- Porting
- Scalability
- Quality
Enterprise communications
All industries:
- Health
- Finance
- Logistics
- Aviation
- Retail
- Tourism
- Your business
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