DIDWW PORTING PRICING AND INFORMATION

Local Number Portability (LNP) enables end-users to keep their telephone number when switching from one telecommunications service provider to another.

GENERAL TERMS

  1. LNP services are not standardized and vary by country. At DIDWW we make every attempt to provide this service in as many countries as possible.

  2. Our LNP team is dedicated to assisting our customers’ porting requirements. This team works over multiple time zones, ensuring the fastest processing times possible.

  3. Porting fee is non-refundable and will be deducted upon porting (re)submission. All free porting is subject to DIDWW approval on an individual case basis.

  4. In case of porting rejection/cancellation, 15 USD fee per number will be applied.

  5. 1 USD fee per number will be applied for port out processing.

  6. All prices are in US dollars.

Price Required Documents
Country DIDs Toll-Free Time DIDs Toll-Free
Australia *  30.00  free  40.00  free 7-14 Days 1, 2, 3 1, 2, 3
Belgium  20.00  free  100.00  free 7-14 Days 1, 3, 9 1, 3, 5
Brazil  10.00  free  10.00  free 7-14 Days 1, 3, 5, 6 1, 3, 5, 6
Canada  10.00  free  5.00  free 7-14 Days 1, 3, 9 1, 3, 9
Chile  10.00  free N/A 7-14 Days 1, 2, 3, 6 -
Czech Rep.  35.00  free  50.00  free 2-3 Weeks 1, 3 1, 3
Denmark  25.00  free  20.00  free 2-4 Weeks 1, 3, 5 1, 3
Finland ** Varies Varies 3-4 Weeks 1, 3, 5 1, 3, 5, 7
France  20.00  free  85.00  free 2-5 Weeks 1, 2, 3, 8 1, 2, 3, 9
Germany  15.00  free  5.00  free 14-30 Days 2, 3, 8 2, 3, 9
Greece  15.00  free N/A 7-14 Days 1, 3, 5, 6, 9 -
Ireland  10.00  free  5.00  free 7-14 Days 1, 3 1, 3
Israel  15.00  free N/A 7-14 Days 1, 3, 6, 8 -
Italy  25.00  free  35.00  free 7-14 Days 1, 2, 3, 5, 9 1, 3, 5, 9
Latvia  25.00  free N/A 2-3 Weeks 1, 3 -
Lithuania  15.00  free  5.00  free 2-3 Days 1, 3, 6 1, 3
Luxembourg  30.00  free  30.00  free 7-14 Days 1, 2, 3 1, 3
Mexico  10.00  free  20.00  free 7-14 Days 1, 2, 3, 6, 7 1, 2, 3, 6, 7
Netherlands  20.00  free  60.00  free 7-14 Days 1, 2, 3, 8 1, 2, 3
New Zealand  50.00  free  75.00  free 7-14 Days 1, 3 1, 3
Panama  15.00  free N/A 7-14 Days 2, 3, 6, 11 -
Peru  10.00  free N/A 7-14 Days 2, 3, 6, 7 -
Puerto Rico  15.00  free N/A 7-14 Days 1, 3 -
Romania  40.00  free  50.00  free 7-14 Days 1, 3, 6 1, 3, 6
Slovakia  40.00  free  50.00  free 7-14 Days 1, 3 1, 3
Slovenia  20.00  free N/A 7-14 Days 1, 3 -
South Africa  20.00  free N/A 7-14 Days 1, 2, 3, 6, 8, 11 -
Spain  15.00  free  5.00  free 7-14 Days 1, 3, 5 1, 3, 5
Sweden 45.00 130.00 7-14 Days 1, 3 1, 3
Switzerland 45.00 50.00 2-3 Weeks 1, 3 1, 2, 3
United Kingdom  25.00  free  25.00  free 2-3 Weeks 1, 3 1, 3
United States  10.00  free  10.00  free 1-3 Weeks 1, 3, 9 1, 3, 9

N/A  Porting service not available

  * Custom porting fee is applied for CAT C (complex) porting requests. For more information please contact lnp@didww.com.

  * *  Please contact lnp@didww.com for additional information.

Required Document List:

1 DIDWW LOA for a particular country
2 Specific information for a particular country
3 Latest Invoice
4 Account number required
5 Local TAX / VAT ID or company registration number
6 ID / Passport copy / Company Registration certificate
7 Legal proof of Authorization to sign termination document (in case number belongs to company)
8 End-user’s local address from the same city as the number to be ported
9 End-user’s Service address in the same country
10 Letter of Release from the losing provider
11 Latest Proof of Payment