DIDWW PORTING PRICING AND INFORMATION
Local Number Portability (LNP) enables end-users to keep their telephone number when switching from one telecommunications service provider to another.
GENERAL TERMS
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LNP services are not standardized and vary by country. At DIDWW we make every attempt to provide this service in as many countries as possible.
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Our LNP team is dedicated to assisting our customers’ porting requirements. This team works over multiple time zones, ensuring the fastest processing times possible.
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Porting fee is non-refundable and will be deducted upon porting (re)submission. All free porting is subject to DIDWW approval on an individual case basis.
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In case of porting rejection/cancellation, 15 USD fee per number will be applied.
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All prices are in US dollars.
| Price | Required Documents | ||||
|---|---|---|---|---|---|
| Country | DIDs | Toll-Free | Time | DIDs | Toll-Free |
| Australia * | 30.00 free | 40.00 free | 7-14 Days | 1, 3 | 1, 3 |
| Austria | 55.00 free | 42.00 free | 2-3 Weeks | 1, 3, 4, 6 | 1, 2, 3 |
| Belgium | 20.00 free | 100.00 free | 7-14 Days | 1, 3, 9 | 1, 3 |
| Brazil | 10.00 free | 10.00 free | 7-14 Days | 1, 3, 5, 6 | 1, 3, 6 |
| Canada | 10.00 free | 5.00 free | 7-14 Days | 1, 3, 9 | 1, 3, 9 |
| Chile | 10.00 free | N/A | 7-14 Days | 1, 2, 3, 6 | - |
| Croatia | 25.00 free | N/A | 2-3 Weeks | 2, 3, 6 | - |
| Czech Rep. | 35.00 free | 50.00 free | 2-3 Weeks | 1, 3, 10 | 1, 3 |
| Denmark | 25.00 free | 20.00 free | 2-4 Weeks | 1, 3 | 1, 3 |
| Finland ** | Varies | Varies | 3-4 Weeks | 1, 3, 5 | 1, 3, 5, 7 |
| France | 20.00 free | 85.00 free | 2-5 Weeks | 1, 2, 3, 8 | 1, 2, 3, 9 |
| Germany | 15.00 free | 5.00 free | 7-14 Days | 2, 3, 8, 10 | 2, 3 |
| Greece | 15.00 free | N/A | 7-14 Days | 1, 3, 5, 6 | - |
| Ireland | 10.00 free | 5.00 free | 7-14 Days | 1, 3 | 1, 3 |
| Israel | 15.00 free | N/A | 7-14 Days | 1, 3, 6, 8 | - |
| Italy | 25.00 free | 35.00 free | 7-14 Days | 1, 3, 5, 9 | 1, 3, 5, 9 |
| Latvia | 25.00 free | N/A | 2-3 Weeks | 1, 3 | - |
| Lithuania | 15.00 free | 5.00 free | 2-3 Days | 1, 3, 6 | 1, 3 |
| Luxembourg | 30.00 free | 30.00 free | 7-14 Days | 1, 3, 9 | 1, 3 |
| Mexico | 10.00 free | 20.00 free | 7-14 Days | 1, 2, 3, 6, 7 | 1, 2, 3, 6, 7 |
| Netherlands | 20.00 free | 60.00 free | 7-14 Days | 1, 2, 3, 8 | 1, 2, 3 |
| New Zealand | 50.00 free | 75.00 free | 7-14 Days | 1, 3 | 1, 3 |
| Norway | 10.00 free | 15.00 free | 7-14 Days | 1, 3, 6 | 1, 3, 6 |
| Panama | 15.00 free | N/A | 7-14 Days | 2, 3, 6, 11 | - |
| Peru | 10.00 free | N/A | 7-14 Days | 2, 3, 6, 7 | - |
| Puerto Rico | 15.00 free | N/A | 7-14 Days | 1, 3 | - |
| Romania | 40.00 free | 50.00 free | 7-14 Days | 1, 3, 6, 10 | 1, 3, 6 |
| Slovakia | 40.00 free | 50.00 free | 7-14 Days | 1, 3, 10 | 1, 3 |
| Slovenia | 20.00 free | N/A | 7-14 Days | 1, 3 | - |
| South Africa | 20.00 free | N/A | 7-14 Days | 1, 2, 3, 6, 8, 11 | - | Spain | 15.00 free | 5.00 free | 7-14 Days | 1, 3, 5 | 1, 3, 5 |
| Sweden | 45.00 | 130.00 | 7-14 Days | 1, 3 | 1, 3 |
| Switzerland | 45.00 | 50.00 | 2-3 Weeks | 1, 3 | 1, 2, 3 |
| United Kingdom | 25.00 free | 25.00 free | 2-3 Weeks | 1, 3 | 1, 3 |
| United States | 10.00 free | 10.00 free | 1-3 Weeks | 1, 3, 9 | 1, 3, 9 |
N/A Porting service not available
* Custom porting fee is applied for CAT C (complex) porting requests. For more information please contact lnp@didww.com.
* * Please contact lnp@didww.com for additional information.
Required Document List:
| 1 | DIDWW LOA for a particular country |
| 2 | Specific information for a particular country |
| 3 | Latest Invoice |
| 4 | Account number required |
| 5 | Local TAX / VAT ID or company registration number |
| 6 | ID / Passport copy / Company Registration certificate |
| 7 | Legal proof of Authorization to sign termination document (in case number belongs to company) |
| 8 | End-user’s local address from the same city as the number to be ported |
| 9 | End-user’s Service address in the same country |
| 10 | Letter of Release from the losing provider |
| 11 | Latest Proof of Payment |