How Many Channels are Included when I Buy a DID?

The capacity (number of channels) for a DID number is selected during the DID purchasing process. You may purchase DIDs with two channels included in the price of the service, or DIDs and required channel capacity may be purchased separately. You may choose between dedicated, shared or metered (pay-per-minute) capacity.

If you are unable to find a satisfactory answer to your question in this FAQ, please explore our DIDWW knowledgebase, or contact customer service at

For additional support options, see