Do I have Access to my Call Records?

Call records are stored and made available on a secure basis. Records are available via our user-friendly “DIDWW Telecom Center” web interface (https://my.didww.com/), in the section “Call Logs”.

Statistics such as source and destination numbers, the date and time of each call as well as the duration of the calls are available. You are able to filter call information according to pre-defined criteria, and you may also export this information to an Excel spreadsheet.

If you are unable to find a satisfactory answer to your question in this FAQ, please explore our DIDWW knowledgebase, or contact customer service at customer.care@didww.com.

For additional support options, see https://www.didww.com/Contacts/.