Access our new knowledgebase

Creating a New PSTN Trunk

Step 1. Under the “Trunks” section, select “Voice IN” and then click on “+ Add new”. Select the “PSTN Trunk” option from the dropdown menu (Fig. 1).

Adding a new PSTN Trunk Fig. 1. Adding a new PSTN Trunk.

Step 2. Enter the PSTN Trunk details (Fig. 2) as follows:

  • Friendly name – A PSTN name to identify this trunk on your DIDWW user panel.
  • PSTN Phone Number – The destination phone number in E.164 format (country code + area code + number), for example 12121111111. Note that no spaces or symbols are used when entering this phone number.

PSTN Trunk details window Fig. 2. PSTN Trunk details window.

Click on “Check rate & availability” to see the applicable PSTN forwarding rate (Fig. 2).

Step 3. Click “Submit” to complete the trunk configuration (Fig.3).

Submit to complete trunk configuration Fig. 3. Submit to complete trunk configuration.

« Return to Referring page