Innovative IVR in the cloud

Automate business call flows easily with the DIDWW interactive voice response system

Phone number

Why do customers choose cloud IVR solutions from DIDWW?

  • Easy setup

    Unique, easy to use, drag-and-drop based management interface allowing IVR configurations to be instantaneously activated.

  • Cost-efficiency

    Minimizing operational costs while boosting customer service efficiency and productivity.

  • Customized call routing

    Taking full control of incoming calls routing and allowing callers to automatically reach your business units.

  • Scalability

    phone.systems™ IVR combined with other cloud PBX features, such as notifications, call recording, blocklists and audio announcements.

  • Full PBX functionality

    Full queue support for call centers of any size.

  • Exception handling

    Ensuring that even incorrect and late IVR selections are handled and delivered to the correct agent.

Easy setup

Unique, easy to use, drag-and-drop based management interface allowing IVR configurations to be instantaneously activated.

  • Easy setup

    Unique, easy to use, drag-and-drop based management interface allowing IVR configurations to be instantaneously activated.

  • Cost-efficiency

    Minimizing operational costs while boosting customer service efficiency and productivity.

  • Customized call routing

    Taking full control of incoming calls routing and allowing callers to automatically reach your business units.

  • Scalability

    phone.systems™ IVR combined with other cloud PBX features, such as notifications, call recording, blocklists and audio announcements.

  • Full PBX functionality

    Full queue support for call centers of any size.

  • Exception handling

    Ensuring that even incorrect and late IVR selections are handled and delivered to the correct agent.

Easy setup

Unique, easy to use, drag-and-drop based management interface allowing IVR configurations to be instantaneously activated.

DIDWW VoIP building blocks used for Cloud IVR

  • Local Phone Numbers

    Local presence in 61 area codes with geographical DIDs.

  • National Phone Numbers

    Complete freedom for businesses in multi-regional markets across the globe.

  • Toll Free Phone Numbers

    An extensive worldwide coverage of Toll Free Numbers for global businesses with local customers.

Local Phone Numbers

Local presence in 61 area codes with geographical DIDs.

  • Universal International Freephone Numbers

    A single Toll Free Number for a truly global brand presence and reachability.

  • Business phone.systems™

    Fully-scalable, simple to use cloud-based PBX with a unique interface and an extensive feature set.

  • Mobile Phone Numbers

    A wide selection of Voice and SMS-enabled phone numbers for cost-effective communications.

Universal International Freephone Numbers

A single Toll Free Number for a truly global brand presence and reachability.

  • Shared Cost Numbers

    Effortless business phone number setup with country-wide accessibility.

  • Inbound SIP trunking

    A powerful inbound trunking solution for the reliable delivery of inbound VoIP traffic with load balancing for maximum scalability and high service availability.

  • Self-service User Portal

    The DIDWW user panel for full control over the configuration, management and monitoring of your services.

Shared Cost Numbers

Effortless business phone number setup with country-wide accessibility.

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  • Local Phone Numbers

    Local presence in 61 area codes with geographical DIDs.

  • National Phone Numbers

    Complete freedom for businesses in multi-regional markets across the globe.

  • Toll Free Phone Numbers

    An extensive worldwide coverage of Toll Free Numbers for global businesses with local customers.

  • Universal International Freephone Numbers

    A single Toll Free Number for a truly global brand presence and reachability.

  • Business phone.systems™

    Fully-scalable, simple to use cloud-based PBX with a unique interface and an extensive feature set.

  • Mobile Phone Numbers

    A wide selection of Voice and SMS-enabled phone numbers for cost-effective communications.

  • Shared Cost Numbers

    Effortless business phone number setup with country-wide accessibility.

  • Inbound SIP trunking

    A powerful inbound trunking solution for the reliable delivery of inbound VoIP traffic with load balancing for maximum scalability and high service availability.

  • Self-service User Portal

    The DIDWW user panel for full control over the configuration, management and monitoring of your services.

Local Phone Numbers

Local presence in 61 area codes with geographical DIDs.

Request a quote

Get an offer tailored for
your business

Why do customers choose DIDWW?

The VoIP platform for telecommunication and business professionals

Compliant two-way SIP Trunking, everywhere

Compliant two-way SIP Trunking, everywhere

Full global compliance in 80 countries and 5098 areas. Readily available Landline, Mobile and Toll Free Phone Numbers and two-way local SIP Trunking. Licensed or directly partnered with a local carrier in every country.

Trusted by professionals

  • Nat Rudy

    C3ntro Telecom

    Carrier Interconnection Manager

    C3ntro Telecom

    “Always with the best disposition to serve us, DIDWW has helped us in fulfilling our customer’s needs, when it comes to provide them with the numbering solutions, when most of the time the requests get to us as urgent ones. Apart from everything else, it’s also fun and easy to work with DIDWW.”“Always with the best disposition to serve us, DIDWW has helped us in fulfilling our customer’s needs, when it comes to provide them with the numbering solutions, when most of the time the requests get to us as urgent ones. Apart from everything else, it’s also fun and easy to work with DIDWW.”

  • Dragan Gajovic

    Air Serbia

    IT Service Manager

    Air Serbia

    “We had a very fast integration with our IP voice system and their accessible and open procedures helped us reach our goals. During our contact center transition from an in-house solution to outsource solution, there weren’t any outages. The onboarding process was simple, fast and with substantial assistance.”“We had a very fast integration with our IP voice system and their accessible and open procedures helped us reach our goals. During our contact center transition from an in-house solution to outsource solution, there weren’t any outages. The onboarding process was simple, fast and with substantial assistance.”

  • Andriy Azarov

    Nectar Desk Inc.

    CEO

    Nectar Desk Inc.

    “Virtual numbers and Phone Systems are essential parts of our offering, therefore DIDWW is one of the key components in our infrastructure. They have great support and high quality service. We became a client of DIDWW when we were very small, but still were treated in a proper way and were able to discuss business conditions, which helped our growth.”“Virtual numbers and Phone Systems are essential parts of our offering, therefore DIDWW is one of the key components in our infrastructure. They have great support and high quality service. We became a client of DIDWW when we were very small, but still were treated in a proper way and were able to discuss business conditions, which helped our growth.”

Nat Rudy

C3ntro Telecom

Carrier Interconnection Manager

C3ntro Telecom

“Always with the best disposition to serve us, DIDWW has helped us in fulfilling our customer’s needs, when it comes to provide them with the numbering solutions, when most of the time the requests get to us as urgent ones. Apart from everything else, it’s also fun and easy to work with DIDWW.”“Always with the best disposition to serve us, DIDWW has helped us in fulfilling our customer’s needs, when it comes to provide them with the numbering solutions, when most of the time the requests get to us as urgent ones. Apart from everything else, it’s also fun and easy to work with DIDWW.”

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The platform for telecommunication professionals

Extensive DID coverage

All types:

  • Local Numbers
  • National Numbers
  • Toll Free Numbers
  • UIFN
  • Mobile Numbers
  • Shared Cost Numbers
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Extensive DID coverage

All types:

  • Local Numbers
  • National Numbers
  • Toll Free Numbers
  • UIFN
  • Mobile Numbers
  • Shared Cost Numbers

Telecom services

Key services:

  • Two-way SIP Trunking
  • Two-way SMS
  • Flexible Capacity options
  • Emergency Calling
  • Global Phone Number Porting
  • Voice Forwarding and SMS Delivery
  • Cloud Fax services

Professional tools

Key solutions:

  • API
  • Self-service user portal
  • Number porting tool
  • Number selection tool
  • Business phone.systems™

Solutions for operators

Key advantages:

  • API for automation
  • Reliability
  • Compliance
  • Wholesale pricing
  • Porting
  • Scalability
  • Quality

Enterprise communications

All industries:

  • Health
  • Finance
  • Logistics
  • Aviation
  • Retail
  • Tourism
  • Your business

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