News

We are pleased to present you with the April 2013 DIDWW newsletter and keep you informed, advised, and up to date with developments at DIDWW. In this issue:

 

Changes to Minimum Credit Card Charge Amount

New Wholesale Pricing Plans

Meet DIDWW at ITW Chicago

Coverage Update: larger footprint, and new services

SMS Service Available

New Payment Option: We now accept PayPal

 

Changes to Minimum Credit Card Charge Amount:

Over the years DIDWW has consistently lowered prices for all of our services. Consequently, we are constantly looking for ways to improve our efficiency and streamline our operations. The achievements of this effort are constantly passed on to you, our customers. With this in mind we will be changing the minimum transaction amount for refilling prepaid balance to USD 250, effective May 1st. This change will have minimal impact for the majority of our customers, but will result in less time spent on payment approval and processing.

 

New Wholesale Pricing Plans:

We are happy to introduce you to new and flexible pricing options, including unbundled channels and DIDs, as well as postpaid billing facilities, adding to the convenience and cost-effectiveness of our services.

Our wholesale offerings are as low as:

 

DIDs starting from USD 0.25

Flexible global channels starting from USD 10

 

Please contact your account manager for more details.

 

Meet DIDWW at ITW Chicago:

DIDWW will be exhibiting at ITW in Chicago on May 13-15. We look forward to this networking opportunity and would like to arrange a meeting with you. Please join us at our booth #914 Purple Level, East Tower. You can setup a meeting in the ITW Deal Center or by contacting us.

 

Coverage expanded in Spain:

Alava (34-945)

Avila (34-920)

Cuenca (34-969)

Guadalajara (34-949)

Las Palmas (34-928)

Navarra (34-948)

Santa Cruz (34-922)

Teruel (34-978)

 

Please review our full Spain DID coverage

 

Coverage expanded in Mexico:

Xalapa (52-228)

 

Please review our full Mexico DID coverage

 

Coverage expanded in Japan:

National (81-50) No registration required*

 

Please review our full Japan DID coverage

 

Coverage expanded in the DIDWW Revenue Sharing Program:

Luxembourg

 

The full list of 28 countries with revenue sharing options is available here

 

SMS service available:

Following a long period of beta testing, DIDWW is ready to provide SMS services for all customers. To join the SMS service, customers will have to interconnect with the DIDWW SMPP gateway. SMS services have a flat rate with a USD 300 monthly SMPP interconnection fee and no per SMS charge.

 

Service is currently supported in the following countries:

Canada

Ukraine (Mobile DIDs only)

 

Please contact your account manager to join SMS services.

 

We now accept PayPal:

We now accept PayPal payments from verified accounts. In order to enable the PayPal payment option for your account, please contact your account manager.

FEMA Innovation Team and DIDWW team up to provide emergency voice communications




DIDWW is pleased to announce that, despite the devastation caused by hurricane Sandy, our voice services remained fully operational, thanks to DIDWW’s highly redundant primary and backup power infrastructure, together with our geo-redundant network backbone.

 

DIDWW’s voice communications services are supported by a number of fully redundant and geographically diverse, highly secure POPs, coupled with a state-of-the-art interconnecting network. Our unique architecture allows entire call flow processes to bypass offline POPs, and critical configurations are fully mirrored between the data centers, allowing complete functionality in the event of a disaster.

 

Due to the stability of our services, DIDWW was able to join forces with the US Federal Emergency Management Agency’s Innovation Team, whose membership includes academia, industry and government. To this end, we donated the use of our infrastructure to aggregate and route SIP traffic so as to provide telephony services to emergency shelters, community centers and Disaster Recovery Centers.

 

Yuri Krichevsky, CTO at DIDWW commented, "As a quality carrier of voice traffic, down-time is intolerable to our customers and DIDWW is proud to have provided 100% uptime during this natural disaster. Our performance during Hurricane Sandy provided great assurance to our customers, and affirmed our significant investment in infrastructure and a redundant network architecture that allows us to deliver full services during catastrophes like this one."

 

Natural disasters and other emergencies present huge challenges to those who rely on voice and data services. DIDWW has proven that meticulous attention to redundancy architecture and infrastructure has allowed our customers to “weather the storm”, and has fully justified the selection of DIDWW as their voice carrier.

PBXww is now available to all users
New service "Virtual PRI"