When opening account at CallWithUs you will receive two numbers: account number (10 digits) and username (9 digits).
When setting VoIP mapping you should use as your Account username (9 digits) received by CallWithUs.
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KB » Troubleshooting» VoIP
KB » Troubleshooting» VoIP

I Cannot Receive Calls when the DID is Mapped to CallWithUs VoIP Provider