How to Create Ring Group?

When DIDs are mapped to the Ring Group, all destinations configured under this group will ring simultaneously, you can add 2 or 3 mappings.
Once the destination is answered and the call connected, all other destinations will stop ringing.
The Ring Group is useful for redundancy or backup. For example: if you have sales team in separate locations and you wish that the phone will ring at all location until a sales person will answer.

For creating Ring Group please follow the below steps:

1.    Enter your account at http://www.didww.com/ and go to Groups page (Figure 1).

Figure 1: Access Groups Page in your Account

2.    At the Groups page you will see the window which allows you to create Ring group (Figure 2).

Figure 2: Creating New Ring Group

3.    Add Friendly name to your group. This is useful when you have several groups (Figure 3).

Figure 3: Creating Ring Group (1)

4.    Add mapping for the group, which lines should ring when someone calls your DID number (Figure 3). Please note that you must select at least 2 NOT equal mappings.

5.    Select the preferred server (Figure 4), choose the server that is the closest to your location.

Figure 4: Creating Ring Group (2)

6.    Press Add to complete the Ring Group creation (Figure 5).

Figure 5: Adding New Ring Group

7.    Your Ring group was created, please note that you can change this group settings at any time by entering the Group page (Figure 6).

Figure 6: Completed Ring Group

1.    If you wish to add another ring group press on Add Ring group (Figure 7).

Figure 7: Creating another Ring Group