General Information
Articles in General Information (36)
- What is Dedicated (non-shared) Channel?
- What is Flexible (shared) Channel?
- What is the Difference between Flexible (shared) and Dedicated (non-shared) Channels?
- Can I purchase a DID number and forward it to another country’s land line/mobile phone?
Yes, we support call forwarding to land line and mobile phone numbers.
- Can I Order Services Online?
- How Do I Configure a DID to Forward Calls to a Selected Remote Device?
- Can I Forward Calls from a DID Number to Mobile Phone?
- Which Countries Support Call Forwarding to PSTN?
You can find the list of the supported countries for Flat Rate PSTN plans:
- Do I Have Access to My Call Records?
- How Long Does it Take for a DID to be Activated?
When you purchase a DID via our online 24/7 web services, activation is instantaneous.
- Why would I Use a DID?
- Why is a DID Sometimes Referred to as a Virtual Number or Virtual Private Number?
- Who May Use the Service?
- What Additional Features are Supported?
- To What Devices Can I Forward Calls?
- How Do I Get Support?
- Do I Have to Renew my DIDs Every Month?
- Can I Change Call Forwarding Destination of DID?
- What is DID (Direct Inward Dialing) Number?
- Can I Choose any Number I Want?
- Can I Use DIDWW Numbers for Receiving Fax?
- Is there a Maximum Call Duration per DID?
- Can I Make Outgoing Calls From DIDWW Virtual Number?
- Would I see the caller's number?
DIDWW offers Caller-ID recognition only for calls within the country. - Do the DIDs Support Collect Calls?
- What is DTMF (Dual Tone Multi Frequency)?
- If I Buy a DID Number And Do Not Enable The Auto-Renew Will DIDWW Send Me A Reminder?
If the auto-renew is not enabled you will receive 2 notifications. - Does DIDWW Provide Voice Answering/Voicemail services?
DIDWW provides only incoming calls. - Is It Possible To Set A Recording Which Will Answer Calls after Business Hours?
DIDWW provides DID numbers that can be forward to URI, VOIP, CUSTOM, GTALK, SKYPE or PSTN service. - What is IVR (Interactive Voice Response)?
Interactive Voice Response (IVR) is an automated telephony system that interacts with callers and routes calls to the appropriate recipient.
- In Which Time Zone The Call Records Are Shown?
- Does DIDWW Provide Toll-Free Numbers?
Unfortunately, no.
- What Is The Difference Between National DIDs And Local DIDs?
National DIDs are similar to the local DIDs in their use. - What Is The Process For Purchasing DIDs In Countries Which Require End User's Registration?
Some local carriers require end user's information for registration before purchasing a DID. - Is Porting of Numbers Supported?
- Can I Have a Voicemail for DIDWW DID Number?
